UX Design for Voice

"There will be 1.8 billion unique active users of voice-enabled digital assistants worldwide by 2021." The Digital Worlds Outlook outlines Stylus' approach to tech-driven innovation as we move into the era of artificial intelligence - how is your experience keeping pace?
"In other words, study the way we speak and write. Study user-centered design processes and learn how to approach the challenge humanly. It’s usually not the limitation of speech technology that’s responsible for a horrible voice experience. It’s usually the designers not knowing how to apply these processes that result in a less-than-desirable voice interface. Hopefully, this article will help you design for mere mortals."
https://uxdesign.cc/voice-user-experience-design-and-prototyping-for-mere-mortals-ef080c843640